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Get answers to common questions, track your order, or reach our team directly — we're here for you.
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Reach Out Team
Have a question that isn't answered below? We typically respond within 4 hours.
Send Us a Message
We'll get back to you via email, usually within 24 hours.
Live Chat
Chat with our support assistant for instant answers. Available 24/7 for common questions.
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Contact Customer Support
You can reach our Customer Support team by text message.
By texting Consciousnutra Customer Support, or by providing your phone number during a support interaction, you consent to receive text messages related to your inquiry, account, orders, or subscription.
- Messages are for customer care and transactional purposes only.
- Message frequency varies depending on your inquiry.
- Message and data rates may apply.
- Reply STOP at any time to opt out. Reply HELP for help.
- Your phone number will never be shared with third parties for marketing purposes.
FAQs
subscription & account
How do I cancel my subscription?
You can cancel anytime through your subscription portal, or email support@consciousnutra.com and we'll take care of it for you. Please include your order number or the email used at checkout.
Why am I receiving orders I didn't authorize?
This can happen if an active subscription or saved payment method is still on file. Manage or cancel through your subscription portal, or reach out to support and we'll sort it out right away.
How do I update my subscription? NEW
You can update your frequency, products, or shipping address anytime through your subscription portal, or email support and we'll make the changes for you.
FAQs
Order & shipping
When will my order be shipped?
Orders are typically processed within 1–3 business days after payment confirmation.
How long does shipping take?
U.S. & Canada delivery typically arrives within 5–10 business days. International orders usually arrive within 7–14 business days depending on location.
How can I track my order?
Once shipped, you'll receive a confirmation email with your tracking number. You can also use the order tracker at the top of this page.
FAQs
Product & Safety
When is the best time to take NAC600 & NAD+?
Take 2 softgels daily with a glass of water, preferably at the same time each day. For best results, take with a meal.
Who should avoid taking this product?
Those who are pregnant, nursing, under 18, or have existing medical conditions should consult a healthcare professional before use.
How long until I notice results? NEW
Most customers notice improvements within 2–4 weeks. For best results, use consistently for at least 90 days.
FAQs
Quality & ingredients
What ingredients are in NAC600 & NAD Daily Complex? NEW
N-Acetyl-L-Cysteine (NAC): 600 mg. NAD+: 10 mcg. Coconut-Derived MCT Oil for absorption. Gelatin softgel capsule with glycerin and purified water.
Are your products third-party tested?
Each batch undergoes quality control checks for purity and consistency. For specific concerns, reach out to support@consciousnutra.com.
FAQs
Returns & pricing
What is your return policy?
30-Day Money-Back Guarantee. Contact support within 30 days of purchase for a full refund, no questions asked. Refunds are processed within 5–10 business days.
What payment methods do you accept? NEW
Visa, Mastercard, Amex, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are secure and encrypted.